Dear visitor of the SmartPaws House website,

This privacy policy describes how we collect, use and store your personal data when you visit our website or contact us.

1. What data we collect

We only collect the data you voluntarily provide through:

The contact form (name, e-mail, phone, message)
Direct e-mail contact
Contact by telephone

2. How we use the data

We use your data solely to answer your enquiries and provide our services. We do not pass it on to third parties, except where this is necessary to provide the service (e.g. delivering materials) or where the law obliges us to do so.

3. Data retention

We keep your data in a secure environment and only for as long as is necessary for the purpose for which it was collected, and at most until you withdraw your consent to its processing.

4. Cookies

Our website uses basic technical cookies in order to function. The site is delivered through a hosting/CDN provider (Cloudflare), which may set technical or security cookies and may load resources (e.g. web fonts) from third parties. We do not use our own cookies for tracking or profiling.

5. Your rights

In accordance with the applicable regulations, you have the right to:

Request access to the data we hold about you
Request the correction of inaccurate or incomplete data
Request the deletion of your data
Withdraw your consent to processing at any time

6. Contact

For any question regarding privacy you can contact us at:

E-mail: smartpawshouse@gmail.com
Address: Smederevo, Serbia

Last updated: 9 July 2026.